Do you know what your Medical Scheduler really does?
Patient Scheduling. Most physicians think is it’s so simple. A patient calls the practice, talks to a scheduler who enters the information into the scheduling application and poof - it’s done. The reality is that medical scheduling is one of the most complicated and stressful positions in a medical practice with one of the highest turnover rates. Here is what really happens during - a day in the life of a scheduler… A dynamic system of many moving parts When a patient calls a clinic for an appointment, the medical scheduler first collects some basic information [...]